Author Archives: Matt

Professional Services

You don’t know what you don’t know

Some people call it resistance to change.  I think it is just the uncomfortable feeling we get when we try something new.  The resistance comes from the fear of the unknown of the outcome.  This is how we learn.  I … Continue reading

start-with-existing-clients

Are you INSANE?

Take a moment to do a quick self diagnosis.  Are you INSANE? I often ask this question at the beginning of a speaking engagement.  I ask everyone to stand up.  Usual groans, I can here them thinking: “Great, one of … Continue reading

Incorporating

Is an ILP right for you?

There are many options available now for structuring legal practices. These include: Sole practitioners Partnership of individuals Partnership of discretionary trusts Service entities Companies There are advantages and disadvantages for each structure, and the relevant choice, as always, is dependent … Continue reading

Professional Services

Has your anchor stopped your boat?

I was in a monthly accountability meeting with a client today discussing future options and whether or not he should sell his business.  We had an interesting discussion around what is stopping him, even though the timing is right,

mediabr1

Return on Energy

When you really break it down, there is only one measure that really drives results.  I call it Return on Energy: Results Achieved ÷ Effort

Existing-Clients

Build it, and he will come.

Remember the 1989 film “Field of Dreams” starring Kevin Costner?  He heard a voice in his corn field in Iowa saying “Build it, and he will come”.  So Costner built a baseball field.  The other voices he hears in the … Continue reading

Incorporating

what’s your hedgehog?

One of the most challenging decisions to make as a business owner is to decide on what strategy to implement that will maximise your growth, but do it in a sustainable way.  And more importantly, what actions NOT to implement. … Continue reading

revenue-pharmacy

Product…it defines your revenue

Most professional service firms try to be all things to all people, which makes revenue growth a challenge. You need to be clear on what your product is, this will a make your marketing and selling easier

measure

turn that matter around

There are many ways to describe the time period between when a client first provides you with instructions to when you finally get paid. Some firms call it matter turnaround or file velocity or matter open time. From what I … Continue reading

sales

What are you selling?

Most law firms try to be all things to all people, even in a specialised practice.  Some people also say you need to have a great elevator pitch to get the sales conversation started. Agreed, but it is not the … Continue reading